IMPORTANT​

• Blended Courses (this is our reduced face to face time courses) this course type includes an online component; it is recommended you have access to a PC or tablet and good internet connection.  The training can be done on a phone, but some students have found it difficult to see.  If the online training is not completed with 48 hours of the course commencement time, your booking will be cancelled, and no refund will be offered

• Students will be emailed their online booking link with in 48 Business hours of the booking being made.  We do recommend you checking your junk folders as some privacy settings on your email by divert the email there.

• If you have enrolled in a blended first aid course, You MUST complete your online training, no later than 48 hours before the scheduled class time, please advise Northeast Training if you are having difficulty.  A connected device such as a tablet, computer or phone is required to participate in a blended training course.

• First Aid is Practical training and involves some floor work and assessment for CPR is performed on the floor, participants must physically be able to Perform CPR for 2 minutes on the floor, uninterrupted

• Please ensure you wear comfortable and practical clothing as some floor work is involved.

• Payment can be made by credit card or direct debit card.  (An invoice for businesses can be requested to be sent, the invoice will need to be paid prior to course commencement,) 

• Driver’s License, Passport or other form of photo identification are required when attending a course to confirm your identity

• Please arrive 10 minutes before the scheduled course time so that registration process can be completed before the course starts. We like to commence on time.

• Late attendance - our classes start on time, if you arrive late, you may be refused entry to the course you were schedule to attend.  No refund will be offered.

• Due to the nature of our first Aid training, we prefer young children not to attend, if there is an issue with this please contact Northeast Training.

• Cancelations - please refer to our cancelation policy.  

• Cancellations later than 72 Hours before a course may result in no credit being applied.

• We understand that Suden illness of yourself or immediate family member, can occur and is unavoidable, please notify North east training(in writing - info@northeasttraining.com.au as soon as you are aware you are unable to attend.  (prior to your course date) will occur a $40 administration fee.  The course must be completed within 30 days of the original booking